FAQ
Welcome to the Rover Distribution FAQs page. Here, we have provided answers to some of the most commonly asked questions by our customers. If you have any additional questions or concerns, please do not hesitate to contact our customer service team.
What products do you distribute?
Rover Distribution distributes a wide range of products including dog supplies, household goods, pharmacy items, and more. We work with a variety of retailers including dog supply stores, household goods stores, gas stations, convenience stores, and pharmacies.
How do I place an order?
You can place an order by contacting our sales team directly or by using our online ordering system. Once we receive your order, we will process it and provide you with a confirmation and estimated delivery date.
How long does it take to receive my order?
Delivery times vary depending on your location and the products you have ordered. We strive to process orders as quickly as possible and provide estimated delivery times at the time of order confirmation.
What is your return policy?
Please refer to our return policy for information on returns and refunds.
Do you offer customization options for products?
A: Yes, we offer customization options for some of our products. Please contact our sales team for more information.
Do you offer international shipping?
At this time, we only ship within the United States.
What are your payment options?
We accept a variety of payment options including credit card, ACH, and wire transfer. Please contact our accounting team for more information.
What sets Rover Distribution apart from other distribution companies?
We have over 20 years of experience in the industry and a team of experts who are committed to providing exceptional service and support. We have a vast network of warehouses and distribution centers across the United States, which allows us to provide seamless and efficient distribution services to our customers.
Thank you for choosing Rover Distribution. If you have any additional questions or concerns, please do not hesitate to contact us.